Orders and registration for our newsletter
We only store personal data that you have provided us with in connection with an order placed, a registration for our newsletter or other inquiries for the purpose of order processing, communication and after sales service (i.e. guarantee and warranty processes).
Your personal data will not be passed on to third parties. The only exception is with regard to third party companies that need the data for processing the order or for demanding claims. This applies to forwarding companies we hire for delivery or for debt recovery services (Creditreform, Neuss). In any case the extent of the data passed on is limited to the minimum required. Another exception is when we are legally bound to disclose the data.
If you have registered for our newsletter and you have agreed, we will store your first and last name and your e-mail address for advertising purposes. The newsletter will be sent out by us or a service provider hired by us. In this case, we will pass on your data to the service provider. You may revoke your permission to receiving the newsletter at any time by sending an e-mail. Every newsletter will contain a link which will allow you to revoke your permission.
Personal data provided to us via our website will only be stored until the purpose for which they were provided to us has been fulfilled. If retention periods have to be complied with under commercial or tax law, some data might have to be stored for 10 years.
If you open a customer account, you agree to your customer data such as name, address, e‑mail address and your user data (user name and password) being stored.
Right of information and other claims
You have the right to request information about the data we store free of charge and you also have the right to have these data corrected, frozen or deleted. We will be happy to answer your questions about collecting, processing and using personal data. You may revoke your permission (e.g. when you register for our newsletter) to your data being used at any time.
Should you have any questions regarding the collection, processing or use of your personal data, if you require information, correction, freezing or deletion of the same or if you would like to revoke your permission, please contact:
Gebr. Kirchner GmbH & Co. KG
Hellinger Strasse 1
97486 Königsberg / Germany
Telephone: +49 (0) 95 25 88-0
Fax: +49 (0) 95 25 88-150
or contact our data protection expert directly
Tel. +49 (0) 931 29 98 08-0
Fax: +49 (0) 931 29 98 08-8